1. Information We Collect
We collect information you voluntarily provide when you contact us, request a consultation, or use our services. This may include:
- Name, email address, and phone number
- Business name and website URL
- Messages or enquiries submitted via forms, WhatsApp, or email
- Payment information (processed securely by third-party gateways; we do not store card details)
We also automatically collect certain technical data when you visit our website, including IP address, browser type, pages visited, and time on site. This is collected via cookies and Google Analytics.
2. How We Use Your Information
We use the information collected to:
- Respond to enquiries and provide requested services
- Send project updates, invoices, and service-related communications
- Improve our website and service quality using aggregated analytics
- Send occasional marketing communications (you can opt out at any time)
- Comply with legal obligations under Indian law
3. Cookies
Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies used include:
- Essential cookies: Required for the website to function correctly
- Analytics cookies: Google Analytics to understand traffic and behaviour (anonymised)
- Marketing cookies: Only used if you interact with our paid advertisements
You can disable cookies in your browser settings. Note that disabling cookies may affect website functionality.
4. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers who assist us in operating our business, including:
- Google Analytics (website analytics)
- Razorpay / PayU (payment processing)
- Email / SMS service providers for communication
- Hosting providers for website operation
All third parties are contractually required to protect your data and use it only for the specified purpose.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS (SSL encryption) for all data transmission.
6. Your Rights
Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at info@websitedesigndelhistudio.com.
7. Retention Period
We retain personal data only as long as necessary to provide our services and meet legal obligations. Client project data is retained for 3 years after project completion, after which it is securely deleted unless you request otherwise.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Company: Website Design Delhi Studio (SEOSpidy)
- Address: 1816, 1st Floor, Uday Chand Marg, South Extension 1, New Delhi – 110049
- Phone: +91-9873-800-494
- Email: info@websitedesigndelhistudio.com